Higher ed institutions & work policies | The remote revolution 2023!

Why are higher ed institutions going remote?

In a recent EDUCAUSE survey, over 50% of higher ed institutions employees expressed a desire for more remote work options, shedding light on the growing trend of embracing remote work in the academic sector. This shift is not merely a preference; it’s a strategic move for institutions facing potential staffing shortages and the need for innovative approaches to meet evolving demands.

Several universities are successfully navigating the remote work landscape. The Pennsylvania State System of Higher Education, for instance, leverages Microsoft Office 365 and Teams to enhance connectivity among its 160 remote employees. Teams not only facilitates communication but also provides flexibility, allowing for seamless transitions between various communication modes. Such accommodations not only improve accessibility but also foster a sense of connection among remote workers.

Challenges and considerations

Higher education institutions face unique challenges in implementing remote work policies through EdTech. Faculty members need tools for remote classes, while administrative staff may require equipment for effective communication. Secure access to campus networks and efficient troubleshooting mechanisms are also crucial. The need for the right technology and effective strategies is imperative to maintain productivity and satisfaction among remote employees.

Software solutions for a seamless transition

IT departments play a pivotal role in supporting remote workers. At the University of Illinois Urbana-Champaign, where a significant portion of the workforce operates remotely, strong processes govern technology use. Standardized collaboration tools like Microsoft Teams and Zoom, along with meticulous attention to processes, ensure that remote workers are not only productive but also socially connected. Continuous equipment upgrades and the use of IT tools like Teams screen sharing contribute to a positive remote work experience.

Southern New Hampshire University faced a sudden surge in remote work during the COVID-19 pandemic. To adapt, the institution turned to Lakeside Software’s digital experience platform and Microsoft Endpoint Configuration Manager. These tools allowed the university to monitor and maintain the health of remote machines, automating necessary upgrades and repairs. The IT team’s ability to troubleshoot issues remotely contributes to the overall success of the university’s distributed workforce.

Higher ed institutions | Future of remote work

As the landscape of higher education undergoes a transformation towards remote and hybrid workspaces, institutions are actively seeking ways to enhance the remote work experience. Key best practices include setting clear expectations, leveraging the capabilities of remote work tools, and finding innovative ways to engage in a virtual environment. The success stories of universities embracing remote work highlight the importance of adaptability and technology in ensuring a connected and productive workforce in the academic sector.

WRITTEN BY

Aastha

Study Abroad Expert

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